About

FAQ

• Where is the store based?

  Lakeland, FL

• Do you accept orders placed outside of the US?

  Maybe - please contact me before placing your order.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 5 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please note that weather and accidents can delay planes and trucks - and this is out of my control.

• Can you make me something special?

  Absolutely! Contact me as soon as possible! I'm friendly and easy to work with!

• Do you really dig some of these gemstones and crystals yourself? REALLY?

  Oh yes! It is one of my favorite parts of this process! I feel so connected to the Earth and so happy when I find something I know will help support a happier life in my customers!

• Are these made in the USA? How about the component parts?

  I handmake all items as I travel across the USA. I use gems and crystals mined across the USA by myself and my friends. Sometimes I find gemstones or crystals from other countries that are too perfect to pass up on, so I don't discriminate where on our Earth they were discovered. In the process of making my creations I use materials that were both made in the USA and made outside the USA, but are the high quality and reasonable price I need to express my artistic vision. Thank you for supporting me and my treasured suppliers, both within the USA and outside. To reiterate, all items are conceived and assembled in the USA, which is to say they are all Made In the USA.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.